Warranty

Bugatti Design offers a lifetime warranty on wood frames and a 10-year warranty on No-Sag springs. The warranty does not include damage caused by misuse or neglect. Bugatti Design reserves the right to refuse to repair products maintained in unsanitary conditions. Please note that the warranty applies only to products for strictly residential use, and extends only to the original purchaser.

Labour is warranted for one year only. Defective replacement parts are warranted under the conditions indicated below. Transportation costs are not covered by the warranty.

  • Wooden frames are guaranteed for life, and No-Sag springs are guaranteed for 10 years against manufacturing defects, under normal use and conditions only.

  • All reclining mechanisms (ONLY) are guaranteed against manufacturing defects for 3 years from the date of purchase, and technician fees are covered for one year from the date of purchase. The warranty covers the replacement of the manufacturer’s parts unless these are unavailable.

  • 1-year warranty.

  • Cushions (seats) are guaranteed for one year against foam sagging more than 2.5 centimetres (1 inch).

  • Leathers: leathers are guaranteed against manufacturing defects for 5 years from the date of purchase. Fading, shrinkage or effects due to exposure to sunlight are not included in the warranty. Leather is not guaranteed if damage is caused by improper cleaning.

    Fabrics: fabrics are guaranteed against manufacturing defects for one year from the date of purchase. Pilling, fading, shrinkage or effects due to exposure to sunlight are not included in the warranty. The fabric is not guaranteed if damage is caused by improper cleaning.

    Ultraleather: Ultraleather is guaranteed for 5 years against manufacturing defects from the date of purchase. Colour bleeding, fading, shrinkage or effects due to exposure to sunlight are not included in the warranty. Ultraleather is not guaranteed if the damage is caused by improper cleaning.

Practical guides

See our Practical Guide to Product Information and Care.

Click here to view the PDF on the mechanical system of Bugatti Design furniture.

Click here to view the PDF on how to maintain your tilt mechanism to extend its life.

ULTRALEATHER CLEANING

Spills are inevitable! But you don’t have to worry about stains with Ultraleather, a washable polyurethane fabric designed to look like leather. 

For over a decade, Bugatti Design has been offering this high-quality synthetic leather in a wide range of colours.

To keep your Ultraleather in good condition:

- Wipe up spills immediately.

- Clean with soap and water or alcohol-based cleaners.

- Sanitize with disinfectant or a solution of bleach and water (1:5).

- For stubborn stains, wipe with isopropyl alcohol as soon as possible.

- Rinse thoroughly with clean water.

- Let air dry.

It’s that easy!

Note: various garments and accessories contain dyes that may bleed onto lighter furniture colours depending on temperature and humidity. Colour bleeding is not always entirely preventable and is usually irreversible. Fabrics may therefore not be protected against intentional stains or permanent inks.

FREQUENTLY ASKED QUESTIONS

WHAT IS BUGATTI’S WARRANTY?

Bugatti Design offers a lifetime warranty on all frames and springs and a 5-year limited warranty on leather. For more information, consult our Information and Care Guide.

WHERE CAN I BUY BUGATTI DESIGN’S PRODUCTS?

Our products can only be purchased from furniture stores and selected retailers. Contact us to find out which retailer is closest to you.

WHAT IS ULTRALEATHER?

Ultraleather is a durable polyurethane and an alternative to leather and PVC. It resists scratches, nicks, and imperfections, and is more resistant to temperature changes than vinyl and genuine leather. This upholstery fabric is frequently used in private aircraft and luxury boats. It is exclusive to Bugatti Design.

IS IT POSSIBLE TO CUSTOMIZE MY SOFA TO SUIT MY TASTES AND NEEDS?

Yes. As a Canadian manufacturer, Bugatti Design offers a wide range of fabrics, foam, and finishes to customize its various models. Ask your store representative to explain how you can customize your choices.

WHERE DOES BUGATTI DESIGN LEATHER COME FROM?

All genuine leathers are imported from Italy and carefully selected by our staff. We only use full-grain leather, which has natural marks on the skin—such as scratches, stretch marks and wrinkles—that give the leather its unique appearance.

HOW DO I CARE FOR MY LEATHER FURNITURE?

To avoid premature wear and tear on your leather furniture, you should clean it regularly with a clean, slightly damp cloth to preserve its appearance and texture and avoid damage caused by dust build-up. Clean your leather often, preferably every one to two months. Cleaning removes accumulated dirt, skin oil, and perspiration.